Ministry of External Affairs launch Twitter Seva

The Union Ministry of External Affairs (MEA) on 25 December 2016 launched the Twitter Seva for providing passport and consular services.
●    The initiative was launched by the Union Minister of State for External Affairs Vijay Kumar Singh in New Delhi.
●    Twitter Seva seeks to resolve queries related to visa and passport services in a speedy manner.
●    The service acts as an umbrella platform for all the MEA-affiliated Twitter handles.
●    It is supported by 198 Twitter accounts of India’s Missions and High Commissions abroad and 29 Regional Passport Offices (RPOs) spread across India.
●    Through its Twitter handle @MEAIndia, the MEA will use this service to strengthen its primary relationship with Indian citizens by providing fast, efficient and real-time public services.
●    It will enhance scalability and speed up the process while dealing with requests by Indian and global citizens.
●    The global roll-out of Twitter Seva will enable simple, timely and transparent response to citizen Tweets in real-time.