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ICICI Bank: First bank to introduce Software Robotics for power banking operations


India’s largest private sector bank ICICI Bank has successfully deployed ‘Software Robotics’ for power banking operations. 
•    With this, it becomes first bank in the country and among few globally to deploy ‘Software Robotics’. 
•    ICICI Bank has deployed Software Robotics to over 200 business processes across various functions. 
•    The 200 business processes include retail banking operations, agri-business, trade & foreign exchange, treasury and human resources management, among others.
•    It leverages recent advancements in artificial intelligence such as facial and voice recognition, machine learning, natural language processing, and bots among others. 
•    The software robots can perform over 10 lakh (1 million) banking transactions every working day. 
•    The software robots at ICICI Bank are configured to capture and interpret information from systems, recognize patterns and run business processes across multiple applications.
 

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