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S Chhotray

· started a discussion

· 1 Months ago

All the options seem correct (Question: 131926.0 )

Is it just me or do all the options seem correct?

Question:
Why do companies need to invest in training programmes of their distributors and dealers?
Options:
A) To train the distributors about the products and services they are offering
B) To give consumers a pleasant purchase experience
C) To improve the brand image of the company as dealers and distributors are regarded as direct representatives of a company
D) To enable the intermediaries to resolve customer queries
E) To enable the intermediaries to provide better customer service
Solution:

Ans:(c) Companies invest in training programmes for their intermediaries as they are looked upon as the face of the company by customers and considered to be company representatives.

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