Refund Eligibility & Process

We would love to hear about your issue and help you fix it. However, if the Student/Payer still wishes to seek a refund, please email the course details from the Student’s registered email ID to support@toprankers.com. Our team will connect with you.

Conditions for Refund

• Refund requests must be raised within 5 calendar days of the date of enrollment/admission/payment.
• No refund will be made if the request is raised five (5) days after the day of enrollment, under any circumstances.
• A refund will be considered only if the Student has not attempted more than 2 paid tests as of the date of the request.
• Where approved, a 100% refund of the fee paid will be made after deducting GST, cost of delivered books, payment gateway charges, and any other applicable administrative charges.
• Refund requests raised after 5 days of enrollment will not be processed, without exception.

Products Excluded from Refund

No refund shall be applicable, under any circumstances, on the following products: Test Series, Micro-Courses (including but not limited to GK SureShot, CR Essentials, GMB, Rapid Revision, GK Tour, Marathon, Bootcamp), AIOM, AISAT, Scholarship Tests, Offline Events, Lighthouse Packages, Restart Packages, and Books.

Refund-Eligible Products

Refunds, where applicable, are limited solely to Video/Learning Courses — namely Achievers, Fighters, Warriors Batches, and equivalent programs — subject to the Company’s refund terms in force at the time of enrollment.

Batch/Class/Event Cancellation by the Company

The Company reserves the right to postpone or cancel a batch, class, or event for any reason whatsoever, whether within or beyond its control. In the event of cancellation of a batch, a refund will be paid to the Student/Payer. However, logistics or any personal expense incurred by learners/participants will not be refunded.

Refund Processing Timeline

All approved refunds will be processed within 30 working days from the date the refund request is approved.