RRB NTPC Enquiry cum Reservation Clerk Job Profile

RRB NTPC Enquiry cum Reservation Clerk Job Profile – Find here detailed ECRC job profile, career path, salary structure etc.

RRB NTPC Enquiry cum Reservation Clerk Job Profile

The person who answers you call at the railway enquiry number is the ECRC. Enquiry Cum Reservation Clerk is a person who assists passengers in planning their travel. The job vacancies are filled up through the examination conducted by Railway Recruitment Board (RRB) under Non-Technical Popular Categories (NTPC) of the Indian Railways. The RRB NTPC 2017 job profile for ECRC is explained in this article.

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Job Profile of Enquiry Cum Reservation Clerk

The RRB NTPC 2017 job profile for ECRC is as follows:

1. Issuing tickets reserved by the passengers

2. Answer passenger queries regarding reservation

3. Help passengers plan their tour by providing information about the trains

4. This is an indoor job

5. A 45-day training is given after posting the candidate as Enquiry Cum Reservation Clerk

6. It is best suited for candidates who do not want a mobile job.

7. Most females choose to work as senior clerk cum typist in Indian Railways

8. An ECRC should work in shifts

9. Like any other central government employee, a senior clerk cum typist has also entitled to all the benefits the central government labor norms.

10. A degree from a recognized university and proficiency in computers is a must for working as an ECRC.

11. Based on performance and experience the promotions are as below:

  • Enquiry Cum Reservation Clerk (ECRC) Grade II
  • Enquiry Cum Reservation Clerk (ECRC) Grade I
  • Reservation Supervisor
  • Assistant Commercial Manager
  • Divisional Commercial Manager

12. The salary is as per the 7th pay commission.

Click for Other RRB NTPC Job Profiles

RRB NTPC 2017 Job profile as an ECRC is a good job but a candidate should have a complete knowledge of all the trains. It is the most aspired job in railways considering its fixed working hours and flexible shift. The salary is equally good along with the benefits. The candidate should be presentable both online and offline to help passengers know about their travel. In today’s trend of internet booking of tickets, an ECRC should have the capacity to address all online queries as well as issue hard copy of the ticket to those customers who book online.


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